Home » Archives » 22. June 2007
between not taking in calls and getting my 3-day suspension
June 22, 2007i dont know how i should be feeling right now. i was pulled out after 30 minutes of logging into the phones. i was so happy that i will not be taking calls for an hour. me and 2 of my other team mates were called inside the training room by paolo. the training did not start right away and paolo was telling us that we are still waiting for 2 more people but it turned out that they did not go to work today. so we started with the training and instead of the usual slides that we used to have during training, paolo started talking about the account and how he's aware of the sentiments of the remaining people taking in calls. he was talking to us in that manner for like less than 30 minutes and after that he broke the news that we are not going to take in calls but instead will be under training until the time that we get redeployed to another account. he was saying that (fucking) management is doing the transition slowly. when i first heard that i felt weird coz we are not getting any calls anyways so there will be no difference really and then i realized, hey! this could be another one of those trap that they usually do to agents. but i set that idea aside and just enjoyed the thought of not taking in calls. but then i guess happiness just lasts for a few minutes for me coz just when i was embracing the fact that i will not be taking calls anymore i received a message from my fucking supervisor about the dates of my suspension. can u not let me enjoy this moment first and just break the news to me later on? i really fucking hate this guy. now im not sure if i can enjoy my 3-day suspension or what


